Rack Off!

About the game

Rack Off is a puzzle game where every round gives you a fresh rack of letters — and just one move. Place all of them on the board so they form a single valid word. Think fast, plan your letters, and see how many rounds you can clear in a row.

Daily puzzle Endless mode Timed challenge Word streaks

Common questions

What counts as a valid word?

We check every placement against our built-in word list. If a word isn't accepted and you think it should be, let us know — we're always refining the dictionary.

My progress or streak disappeared — what happened?

Your save is stored locally on your device. If you deleted and reinstalled the app, or restored your device without a backup, progress may be lost. Unfortunately we don't currently have cloud save. Sorry about that!

The puzzle feels too hard / too easy

You can change the difficulty in the settings menu, which adjusts letter rarity and rack size.

How do rewarded ads work?

You can optionally watch a short ad for a hint or an extra shuffle. These are always opt-in — we'll never force an ad on you mid-puzzle. You can also turn off personalised ads in your device settings.

The app crashed or has a bug

We're sorry! Please email us with your device model and version and we'll look into it as fast as we can.

How do I turn off haptics or sound?

Both can be toggled in the in-game settings menu.

Get in touch

Can't find the answer above? Drop us an email — we read every message.

📧 biggestboingy@gmail.com

Last updated: August 2026

The short version

Our game is casual and fun — and we keep your privacy the same way. We don't collect your name, email, or any information that identifies you personally. We just collect some anonymous data to understand how people play, and we show ads to keep the game free.

Analytics

We collect anonymous gameplay data, such as which puzzles are played, session length, and how far players get in a streak — but it is non-identifying. We cannot and do not link this data to any individual person.

This helps us fix bugs, balance difficulty, and make the game better for everyone.

Advertising

We use Google AdMob to show ads in the game, including optional rewarded ads. AdMob may collect certain device information (such as your device's advertising ID) to deliver relevant ads and measure ad performance.

Where required (such as in the EEA and UK), we ask for your consent to personalised advertising the first time you open the app, using Google's consent management platform. You can change your choice at any time from the settings menu.

You can also opt out of personalised advertising through your device settings:

Android: Settings → Google → Ads → Opt out of Ads Personalisation.
iOS: Settings → Privacy → Apple Advertising → turn off Personalised Ads.

For more information on how Google handles data through AdMob, see policies.google.com/technologies/ads.

Children's privacy

Our game is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

Data retention & sharing

We do not sell your personal data. Anonymous analytics data is retained only as long as necessary to improve the game. Ad data is handled by Google under their own privacy policy.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with a revised date. Continued use of the game after any changes means you accept the updated policy.

Get in touch

Got a question about your privacy? We're happy to help.

📧 biggestboingy@gmail.com